Intramural Sports Supervisor

The Sport Supervisor is a leader within the Intramural Sports Program who shows a high level of commitment to its success. A Sport Supervisor has the authority to make decisions regarding all Intramural Sports Programs with a focus on the evaluation of officials and the overall experience for employees, participants, and spectators who may be involved in activities with Campus Recreation.

Hiring Period

The typical hiring period for this position begins in March each year. We encourage students that are interested in this position in the future to check our other job opportunities as an Intramural Official or Sign-in Attendant

Job Details

  • Provide exemplary customer service to 10,000 unique annual participants through providing immediate response and resolution to participant conflicts
  • Recruit, train, hire, and retain over 200 student employees throughout various intramural sport seasons
  • Oversee nightly administration, supervision, and evaluation for up to 32 student employees
  • Obtain feedback from both players and spectators regarding their participation to create program enhancements and positively impact future patron participation
  • Interpret and enforce rules for up to 30 individual sporting events to uphold the integrity and quality of each event
  • Assist Competitive Sports Facility Supervisors with assessing risk management for the safety of patrons and employees, by the nightly evaluation and resolution of facility and program compliance guidelines of multiple event sites, including a $12.3 million, 104-acre facility
  • Support Competitive Sports Facility Supervisors at shared facilities by maintaining the facilities in line with program policies and nightly procedures.
  • Attend and participate in bi-weekly or monthly meetings, as needed, throughout the course of each semester to ensure program consistency and address current topics within Intramural Sports

Qualifications

  • Related intramural experience as an official, sign-in attendant, or maintenance staff member
  • Ability to work between 15-20 hours per week
  • Experience in leadership, management, and/or administrative capacities
  • Must hold current CPR/First-Aid certifications, or be able to attain certifications prior to working
  • Shown dedication and commitment to the Competitive Sports Program

Core Competencies Gained by Position

  • Personal & Professional Qualities
    • Problem Solving – Advanced
      • Develop organizational efficiency by formulating, planning, and implementing appropriate solutions to complex or unprecedented problems.
    • Prioritization – Intermediate
      • Enumerate organizational strengths and develop plans to address areas needing improvement.
    • Adaptability – Advanced
      • Anticipate change and make significant or long term adaptations in organization in response to the needs of the situation.
      • Evaluate alternatives, and respond quickly and effectively to unexpected and rapidly changing conditions.
    • Analytical Skills – Basic
      • Combine common sense, past experience, and basic rules to identify key underlying issues.
  • Programming
    • Student Learning and Development – Advanced
      • Develop staff members’ competency in applying learning and development theory to practice.
    • Teaching and Training – Intermediate
      • Design opportunities for student training and program development that encourage continual learning and developmental growth.
    • Leadership – Advanced
      • Promote, facilitate, and assess the effectiveness of collaborative initiatives and teambuilding efforts.
  • Legal Liability & Risk Management Qualities
    • Risk Management – Basic
      • Perform and document facility and equipment safety inspections in the area of responsibility.
    • Crisis Management – Basic
      • Recognize crisis situations and implement appropriate emergency action plans (EAPs) such as providing first aid, CPR, AED, crowd management and facility evacuation.
      • Document an incident or accident objectively and free of conjecture, and collect statements from those involved as well as any witnesses.
  • Human Resources Management Qualities
    • Staff/Student Development – Advanced
      • Serve in a mentoring and/or sponsoring relationship.
    • Customer Service – Basic
      • Demonstrate appropriate interpersonal interactions for situation: smile, eye contact, listening and timely response.
      • Show employees and customer’s empathy, respect and consideration.
      • Makes oneself available to the customer to address issues, as appropriate.
    • Conflict Resolution – Basic
      • Provide accurate information such as policies and procedures to prevent conflict or concern.
    • Technology Applications – Basic
      • Demonstrate proficiency with commonly used software such as word processing, spreadsheets, social media, web based-software, project management software, presentation software, calendaring software, and create account settings.
  • Facility Management, Planning & Design Qualities
    • Policies and Procedures – Basic
      • Describe and enforce departmental and institutional policies and procedures specific to facilities and explain the rationale behind the policies and procedures.
  • Research and Evaluation
    • Assessment/Evaluations – Intermediate
      • Apply mixed methods approaches to assessment/evaluation activities.
      • Connect staff needing assistance with assessment/evaluation techniques with more skilled staff in department