Jobs: Sport Club Program Assistants

Responsibilities Include

• Maintaining the highest level of integrity for yourself, the Sport Club Program, and the department at all times
• Actively seeking opportunities to improve yourself and the program
• Enforcing all policies of the Sport Club Program and aiding in collection of important paperwork
• Providing administrative support for the Sport Club Office through database management and communication management
• Supervising, advising, and maintaining communication among designated clubs to include monthly in person meetings and biweekly check ins via phone call
• Maintaining weekly office hours
• Knowing and understanding the Sport Club Program rules, regulations, expectations as described in the Sport Club Guidebook
• Assisting the professional staff with the program operation and submitting reports in a timely manor
• Being a good steward of customer service
• Communicating any problem participants, club issues, and other pertinent issues to the supervisory staff
• Participating in discussions at weekly staff meetings
• Other duties as assigned by the professional staff
  *Note that responsibilities come before fulfilling regular Competitive Sport & Facilities Supervisor duties

Qualifications

• Sport Club member or officer (preferred).
• Ability to work between 10-15 hours per week
• Experience in leadership, management, and/or administrative capacities
• Must obtain CPR/First-Aid certifications within first year of employment
• Shown dedication and commitment to the Sport Club Program

Core Competencies gained by Position

• Personal & Professional Qualities
  • Problem Solving – Advanced
    • Develop organizational efficiency by formulating, planning, and implementing appropriate solutions to complex or unprecedented problems.
  • Adaptability – Advanced
    • Anticipate change and make significant or long-term adaptations in organization in response to the needs of the situation.
    • Evaluate alternatives, and respond quickly and effectively to unexpected and rapidly changing conditions.
  • Analytical – Advanced
    • Simultaneously chart multiple complex issues and abstract relationships.
    • Measure multiple perspectives when setting direction or reaching conclusions and thinking beyond the organization.
  • Networking – Basic
    • Establish and maintain professional contacts who may support productivity by serving as resources.
    • Legal Liability & Risk Management Qualities
  • Risk Management – Basic
    • Perform and document facility and equipment safety inspections in the area of responsibility
  • Crisis Management – Basic
    • Recognize crisis situations and implement appropriate emergency action plans (EAPs) such as providing first aid, CPR, AED, crowd management and facility evacuation.
    • Document an incident or accident objectively and free of conjecture, and collect statements from those involved as well as any witnesses.
    • Human Resources Management Qualities
  • Staff/Student Development – Advanced
    • Serve in a mentoring and/or sponsoring relationship.
  • Customer Service – Basic
    • Demonstrate appropriate interpersonal interactions for situation: smile, eye contact, listening and timely response.
    • Show employees and customer’s empathy, respect and consideration.
    • Makes oneself available to the customer to address issues, as appropriate.
  • Conflict Resolution – Basic
    • Provide accurate information such as policies and procedures to prevent conflict or concern.
    • Recognize conflict and take steps to address issues by meeting with the involved parties.
  • Technology Applications – Basic
    • Demonstrate proficiency with commonly used software such as word processing, spreadsheets, social media, web based-software, project management software, presentation software, calendaring software, and create account settings.
    • Facility Management, Planning & Design Qualities
  • Policies and Procedures – Basic
    • Describe and enforce departmental and institutional policies and procedures specific to facilities and explain the rationale behind the policies and procedures.
  • Facility Operations and Management – Basic
    • Facilitate execution of daily operations such as opening/closing buildings and rooms, setting up areas with equipment appropriate for activities, facility maintenance and housekeeping.
    • Business Management
  • Verbal/Written Communication – Basic & Intermediate
    • Resolve conflicts with colleagues and constituents.
    • Formulate professional, effective correspondence (including email).
    • Create detailed reports for administration including data analytics and evaluations.